What is MyHealth?
MyHealth is an online health management tool for our un’ina (people who come to us) provided by Cerner® and the Alaska Native Medical Center.
Why are we encouraging our un’ina to sign up?
MyHealth will give un’ina greater access to their limited health record and their health care team.
Who do I ask if I have questions regarding MyHealth?
If you are one of our un’ina and have a question regarding your health information, please contact your primary care provider.
For password issues, please call toll free (877) 621-8014 24 hours a day/7 days a week.
Is information secure in MyHealth?
Yes. MyHealth is a product of Cerner®, is HIPAA compliant and provides our un’ina the ability to securely view, store and share their health information.
Can participating un’ina register their children?
Yes, parents and legal guardians of minors ages 0-12 may now sign up for a MyHealth account to access their child’s limited health record.
How does an un’ina register for MyHealth?
If you would like to sign up for a MyHealth account, please speak with the front desk staff at your next appointment or soon you can self-enroll.
Can an un’ina decline registering for MyHealth?
Yes. Anyone can decline to participate in enrolling for a MyHealth account.
What information will the front desk or provider team need to help me register for a MyHealth account?
The un’ina will need to provide:
- Personal Email address
- Self-identifying answer; choice of:
- Zip Code
- Last 4 digits of Social Security Number
- Year Graduated from High School
Can an un’ina update personal information through MyHealth?
Yes. If our staff needs more documentation, they will send a secure message.
What can I access on MyHealth?
Un’ina will have access to:
- Request an appointment with their primary care team or provider.
- The ability to securely send messages to their primary care team or provider.
Which un’ina will be able to have access to MyHealth?
Un’ina over the age of 18 or parents and legal guardians of minors ages 0-12 may now sign up for a MyHealth account.
How does an un’ina access MyHealth?
Once an un’ina is registered and verifies the account through the email, they can access MyHealth anywhere they have access to the internet – home, work, school, the library, etc.
Minors ages 13–17 are allowed to sign up for their own MyHealth account. Minors can grant permission to their parent or legal guardian to have access to their MyHealth account. Parents are still able obtain their child’s health information through the Medical Records Office.
What labs are available in MyHealth?
MyHealth displays limited lab results. Sensitive labs, such as STD and genetic testing have been removed from the un’ina view.
Are un’ina labs available immediately in MyHealth?
No, labs are not available immediately after resulting. They are released to the un’ina’s MyHealth portal 72 hours after resulting. This allows time for the provider team to respond appropriately, if needed.