We use the Dena’ina word un’ina – those who come to us – for people who come to Kenaitze Indian Tribe for any of the many services we offer. We welcome un’ina. The following are rights we offer and responsibilities we expect.
Un’ina Rights
- Un’ina are treated with respect, consideration and dignity.
- Un’ina are provided appropriate privacy.
- Un’ina are free from all forms of abuse, harassment and discrimination.
- Un’ina protected health information (PHI), personally identifiable information and records are treated confidentially.
- Un’ina may place a compliment, suggestion, complaint, or grievance verbally, in writing, by phone, or electronically. Un’ina will be free from any form of retaliation when making a compliant.
Un’ina Receiving Health Care Services Rights
- Un’ina are provided, to the degree known, complete information concerning their diagnosis, evaluation, treatment and prognosis. When it is medically inadvisable to give such information to an un’ina, the information is provided to a person designated by the un’ina or to a legally authorized person.
- May receive a copy of their medical record.
- May request restrictions on how their health information is used and disclosed.
- May request an amendment to their medical record to correct errors or to add information if any has been omitted.
- May request a report regarding whom their health information has been disclosed to.
- May participate in decisions involving their health care, except when such participation is not advisable for medical reasons.
- Receive a notice explaining how their health information will be used or shared.
- May request a change to their care team.
- May file a complaint with the federal government or with the Tribe if they believe their health privacy rights have been violated.
- Un’ina rights are posted in a visible location and made available when requested.
Un’ina Responsibilities
- Maintain a safe environment for yourself and others by acting in a safe and respectful manner in interactions and communications with staff and un’ina.
- Comply with the Tribe’s policies, including those prohibiting weapons, tobacco, marijuana, alcoholic beverages, and illegal drugs on campus.
- Be respectful of others by not using or allowing inappropriate, discriminatory, harassing behaviors or abusive language toward staff and un’ina.
Respect the privacy of staff and un’ina and exercise care if posting pictures through social media. The use of any type of camera or video recording device, including cellular phone cameras, in any Kenaitze Indian Tribe buildings where patients or those visitors or staff could be recorded without their knowledge or consent is not allowed without the Tribe’s authorization and written permission.
Complete all necessary paperwork related to their care as needed.
Un’ina Receiving Health Care Services Responsibilities
- Participate in the development of and then follow their treatment plan.
Provide complete and accurate information to the best of their ability about their health, including the use of medications, over-the-counter products and dietary supplements, as well as any allergies or sensitivities.
Provide a responsible adult to transport them to and/or from the facility if required.
Inform their provider about any living will, medical power of attorney, or other directive that could affect their care.
Inform registration staff of any changes to their registration information, including your address, phone number, legal name and eligibility of health insurance coverage.
Understand their insurance plan and coverage. Accept personal responsibility for any charges not covered by their insurance or by the Indian Health Service, if required.
Provide private insurance or any alternate resource enrollment information and to use those resources when receiving services at the Dena’ina Wellness Center.
